Shipping Policy

Shipping Policy

Last updated: July 31, 2026

This policy applies to orders placed through www.slieton.com for delivery within the United States.

Order processing and delivery estimates

Most eligible U.S. orders are estimated to arrive within 3–7 business days after order placement, including normal processing and transit time. The delivery estimate shown on the product page or at checkout applies to your order.

Delivery may take longer for remote locations, address corrections, carrier disruptions, severe weather, holidays, or unusually high order volume. Delivery dates are estimates and are not guaranteed unless expressly stated at checkout.

Shipping origin and charges

Eligible U.S. orders are generally fulfilled from our California warehouse. The available shipping services, shipping charge, and any free-shipping eligibility are displayed at checkout before payment.

Tracking

When tracking is available, we will email the tracking number after the carrier accepts the shipment. Carrier tracking may take up to two business days to show its first update. Visit our Track Order page for help.

Address changes and delivery issues

Review your shipping address before submitting the order. Contact us as soon as possible if a correction is needed; we cannot guarantee changes after fulfillment begins. If tracking shows a delivery problem, damage, or a delivered package you cannot locate, contact the carrier and our support team promptly.

Contact

Email winson@kdjhome.net or call 626-831-5556. We usually respond within 1–2 business days.