FAQs

SLIETON FAQs

What does SLIETON focus on?

SLIETON focuses on ironing boards that feel stable during use, make the ironing routine more worry-free, and store cleanly after the work is done.

Where do SLIETON orders ship from?

Orders ship from California within the United States. The estimated delivery window is typically 3 to 7 days after order placement.

How do I track my package?

We will send a tracking number when your order ships. Tracking updates may take 1 to 2 business days to appear after the carrier receives the package.

What payment methods do you accept?

Available payment methods are shown at checkout and may include major credit cards, debit cards, PayPal, or other Shopify-supported payment options.

What is your return policy?

Eligible items can be returned within 30 days of delivery. For customer-reason returns, such as ordering the wrong item or changing your mind, the customer is responsible for return shipping. For approved product quality issues or merchant errors, SLIETON covers the return shipping cost.

What warranty coverage is available?

Eligible SLIETON ironing board metal components receive priority limited lifetime warranty coverage. Accessories and normal wear parts are covered for one year. Proof of purchase may be required.

How should I use the ironing board safely?

Use the board only on a flat, stable indoor surface. Lock the board open before ironing, keep hot irons away from children and flammable materials, and never leave a hot iron unattended.

How do I contact support?

For order, return, warranty, or product questions, please contact us through the contact information listed on our website and include your order number when available.